We are here when you have questions

Get in touch with the Local City Works support team

Whether you are a business owner looking to claim your listing, a visitor who needs help finding a local service, or someone who spotted outdated information in the directory this is the right place to start. The Local City Works team is ready to help you get what you need.

Drop us a line

Use the form and we will take it from there

Fill out the form below with your question, concern, or listing request. The more context you provide, the faster we can point you to the right solution. Business owners should include their business name and service category so we can pull up the right profile.

Expect a reply at support@localcityworks.com within one business day. We handle everything from new listing submissions and profile updates to general directory questions and user feedback.

How it works

The way Local City Works handles your support request

  • Review your message and route it to the team member best equipped to help.
  • Assist business owners with listing creation, category selection, and profile optimization.
  • Help visitors find the business or service they are looking for when search alone is not cutting it.
  • Process corrections, flag outdated profiles, and escalate issues that need a manual review.
Built for your community

Local City Works exists to make local business discovery more reliable and less frustrating for everyone. When you contact us, we treat your request with the same care we expect businesses to show their own customers promptly, clearly, and with real follow-through. We are not just a database. We are a team that cares about keeping the directory accurate and useful.

PromptReplies routed and responded to within one business day
PreciseSupport that addresses your actual question, not a generic script
People-FirstReal team members handling every contact request
Common support questions

Answers to what people ask us most often

How do I add my business to Local City Works?

Use the contact form and include your business name, address, service category, and a brief description. Our team will set up your listing and send you login details so you can manage your profile directly going forward.

A business listing shows the wrong hours or address how do I get it fixed?

Email support@localcityworks.com or use the form above with the business name and the specific details that need updating. If you are the business owner, we will verify ownership before making changes. Corrections are usually processed within two business days.

Can I request that my business appear in a specific category?

Yes. When you contact us about your listing, mention which category or categories you would like to appear in. We will review whether your services align with the category and make the adjustment if it is a good fit.

I left a review that never showed up. What happened?

Reviews go through a moderation process before they are published. If your review has not appeared after 48 hours, it may have been flagged during the review. Contact us with the business name and the date you submitted the review and we will look into it.

Do you offer advertising or sponsored placement options?

Local City Works offers enhanced visibility options for businesses that want to stand out in category or location-based results. Reach out through the contact form to ask about current availability and what is included in each option.

Your next step is one message away

Reach out to the Local City Works team for listings, questions, or anything in between.

Use the contact form or email us directly at support@localcityworks.com. Whether you are looking to be found by more local customers or trying to find the right business in your city, we are ready to help you move forward.